For ages 21 and above

bat 177 Responsible Gambling
Keep yourself and your family safe

Play for entertainment — set limits, recognise the signs, and get help when you need it. bat 177 always puts responsible gaming first.

What is Responsible Gaming

Online betting and casino games are a form of entertainment. That entertainment stays healthy only when enjoyed in a controlled and planned way. bat 177 believes every player is in charge of their own decisions — and that those decisions should be made with full awareness.

Responsible gaming means setting clear limits for yourself, sticking to them, and never treating gambling as a way to earn money. Reading bat 177's Terms and Conditions will show you what safeguards we have in place for every account.

For those new to online gaming in Bangladesh, our FAQ section contains important information about gaming — reading it will help set the right expectations and clear up any misconceptions.

Most importantly: the minimum age to register and play at bat 177 is 21 years. Participation by minors is strictly prohibited and there are no exceptions.

Core Policy

Our Commitment

bat 177 actively works to protect every player — from limit-setting tools to immediate support.

Protection Tools and Limit Setting

bat 177 offers the following tools to help players stay in control of their gaming. To use any of these tools, contact our 24/7 live chat support directly.

Deposit Limit

Set a cap on how much you deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, and any request to increase it requires a 7-day waiting period for your safety.

Session Limit

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, your account will automatically end the session.

Bonus Pause

Take a Break from Bonuses

You can temporarily stop receiving bonus offers. This reduces promotional prompts and makes it easier to focus on the game itself.

Temporary Break

Cooling-Off Period

You can temporarily close your account for anywhere between 24 hours and 6 weeks. No deposits or betting are possible during this time.

Self-Exclusion

If you feel your gaming is getting out of control, you can apply for a permanent self-exclusion for a period of 6 months to 5 years. This decision cannot easily be undone.

Support

24/7 Support

To activate or deactivate any protection tool, contact us via live chat or email. Our team provides support in both Bengali and English.

Recognise the Warning Signs

Gaming addiction develops gradually — it can be hard to notice at first. If you see any of the signs below in yourself or someone close to you, take action right away.

Repeatedly spending beyond your set budget and feeling regret afterwards.
Placing larger bets to try to win back money you have lost ("chasing losses").
Wanting to stop but being unable to — keep coming back.
Hiding your gambling from family or friends.
Cutting back on work, study, or family time to spend more time gambling.
Feeling restless, irritable, or anxious when you cannot gamble.
Betting money set aside for essential expenses.
Taking loans or borrowing from others to fund your gambling.

Signs of Healthy Gaming

Setting a budget in advance and sticking to it.
Accepting losses as normal — treating them as the cost of entertainment.
Being able to stop on your own at any time.
Being able to talk openly with family and friends.
Seeing gambling as entertainment, not as a source of income.
Maintaining a balance with other hobbies and responsibilities.

Where to Find Support

Acknowledging a problem and asking for help is a sign of strength. Alongside direct support at bat 177, the doors to family support and professional counselling are always open.

bat 177 Live Chat

Our support team is available 24 hours a day, 7 days a week on live chat. Log in to your account to open the chat window. Support is available in both Bengali and English.

Email Support

You can send us any message about responsible gaming at: [email protected] — the team will respond with the highest priority.

Family and Loved Ones

Talk openly with your family. The support of someone close to you is often more effective than professional help alone. They are there for you.

Professional Counselling

Mental health professionals and addiction counsellors are available in Bangladesh. Contact the mental health department of a local hospital or a private counselling centre.

Support Groups

Support groups made up of people facing the same challenges offer a space to share experiences. They help reduce isolation and assist with recovery.

Emergency Self-Exclusion

If things feel serious, request "self-exclusion" on live chat right now. We will secure your account immediately.

Minor Protection and Our Responsibility

The minimum age to register at bat 177 is 21 years. Age verification details are required at registration and identity confirmation may be requested at any stage. Opening an account with false information is a direct breach of bat 177's Terms and Conditions and may result in account closure.

If there are children or teenagers in your household, make sure they cannot access your account. Keep your password private and disable auto-login on your devices. Parents and guardians can use parental control software on their devices.

We have clearly explained in our Privacy Policy how user data is stored and kept secure. The safety of your personal and financial information is extremely important to us.

bat 177 believes that honest and transparent service is the foundation of a lasting relationship. So if you have any concerns or difficulties, speak to us directly — we will find a solution together.

Account Security Tips

Use a strong password — do not share it with anyone.
Remember to log out on shared devices.
Never share your OTP with anyone.
If you notice any suspicious activity, report it to support immediately.

Check In With Yourself

Ask yourself the questions below. If more than two answers are "yes", it would be wise to speak with our support team.

In the past month, have you ever spent beyond your set budget?
After a loss, have you placed larger bets to try to recover?
Have you hidden your gambling from family or friends?
Have you ever used money set aside for essential or everyday expenses on betting?
Have you wanted to stop but felt unable to?
Have you felt anxious or restless when you could not gamble?

This is an informational self-assessment — not a medical diagnosis. For serious concerns, please speak with a professional counsellor.

Responsible Gambling FAQ

The minimum age to register and participate in any betting or casino game at bat 177 is 21. An account cannot remain active without age verification, and playing with a false age is strictly prohibited.

Self-exclusion is a serious decision and cannot easily be reversed before the chosen period ends. You can select a period of 6 months to 5 years. Once the period ends, you must submit a request to reactivate your account and a waiting period applies. Please speak with our support team before making this decision.

To set a deposit limit, contact our 24/7 live chat. You can set a daily, weekly, or monthly limit. Once set, the limit takes effect immediately. Lowering a limit is instant, but a request to raise it takes effect after 7 days — this delay is intentional for your safety.

Start by speaking directly and with empathy — express concern rather than blame. Acknowledge the problem together and encourage them to seek professional help. bat 177's support team can also discuss account protection requests made on behalf of a family member.

Yes, the World Health Organization (WHO) recognises gambling disorder as a recognised mental health condition. It is not a sign of weak willpower — it is a treatable condition. Full recovery is possible with professional counselling and the right support.

Cooling-off is a short-term break — from 24 hours to 6 weeks — chosen when you want some relief from pressure. Self-exclusion is a long-term decision — from 6 months to 5 years — typically chosen in cases of addiction or serious loss of control. The second option is far more restrictive and cannot easily be reversed.

bat 177 Responsible Gambling Keep yourself and your family safe