bat 177 Privacy Policy

1 Introduction and Scope

bat 177 is an online gaming and betting platform serving users in Bangladesh. This privacy policy ("Policy") explains how we handle your personal information when you use the bat 177 website, mobile app, or any related services.

By using our services, you are considered to have agreed to the terms set out in this Policy. This Policy is an integral part of our Terms and Conditions. If you disagree with any part of this Policy, please stop using our services.

This Policy applies to all registered members, guest users, and anyone who interacts with any digital service provided by bat 177.

2 Information We Collect

bat 177 may collect several types of information from you. This information falls into two main categories:

2.1 Information You Provide Directly

We collect information you provide when you register an account, make a deposit or withdrawal, request support, or use any interactive feature on the platform. This includes:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address
• Payment details (such as bKash, Nagad, or Rocket number, and bank account information)
• Documents submitted for identity verification
• Any messages or communications you send us

2.2 Automatically Collected Information

When you use our services, certain information is automatically collected through technical means. This includes:

• IP address and device identifiers
• Browser type, operating system, and device information
• Login times, page visit patterns, and gaming activity logs
• Cookie and session data
• Referral sources and search terms

3 How We Use Your Information

bat 177 uses your information only for lawful and specific purposes. We process your information for the following reasons:

3.1 Service Operations

• Opening, verifying, and managing accounts
• Processing deposits and withdrawals
• Maintaining gaming history and transaction records
• Providing bonuses and VIP benefits

3.2 Security and Protection

• Preventing fraud, money laundering, and other illegal activity
• Detecting and blocking unauthorized access to accounts
• Completing identity verification (KYC) processes

3.3 User Support and Communication

• Providing support via 24/7 live chat and email
• Sending important account-related notifications
• Resolving technical issues

3.4 Service Improvement

• Analyzing platform performance and usability
• Planning new features and games
• Improving overall service quality

4 Data Sharing and Third Parties

bat 177 never sells your personal information or transfers it to third parties for commercial purposes. However, sharing information may be necessary in certain situations:

4.1 Service Providers

We work with trusted third-party providers for payment processing (bKash, Nagad, Rocket, and bank transfers), game software supply, and technical infrastructure management. These partners are given only the limited access to information needed to carry out their designated tasks, and they are required to follow our privacy standards.

4.2 Legal Obligations

In the case of court orders, legitimate requests from investigative authorities, or legal requirements, bat 177 may provide relevant information to the relevant authorities.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new entity. You will be properly notified before any such change takes place.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the bat 177 website and app. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions, ensure security, and keep basic functionality active.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help improve the service by analyzing how the platform is used.

You can manage cookies through your browser settings. However, disabling essential cookies may affect some core functions of the platform.

6 Data Retention and Deletion

bat 177 retains your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required to meet legal obligations.

Even after an account is closed or becomes inactive, records related to financial transactions and identity verification may be retained for a set period in line with legal requirements. Information that is no longer needed is securely deleted or anonymised.

If you wish to request deletion of your data, contact our support team. We will process your request in a timely manner within the limits of applicable law.

7 Data Security Measures

To protect your information, bat 177 applies industry-standard technical and organizational measures:

• Data in transit is secured using SSL (Secure Socket Layer) encryption.
• Strong encryption is applied to stored data.
• Strict access controls ensure that only authorized staff can access the information they need.
• Regular security reviews and vulnerability assessments are conducted.
• Data backup and disaster recovery plans are maintained.

No method on the internet is completely secure. We make every effort to protect your data, but absolute security cannot be guaranteed. You are also responsible for keeping your login credentials safe and not sharing them with anyone.

8 User Rights

As a bat 177 user, you have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you. Once your identity is verified, we will provide the available information.

8.2 Right to Correction

If any information in your profile is incorrect or incomplete, you may request a correction. This can be done through your account settings or by contacting our support team.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some data may be required to be retained for legal or regulatory reasons.

8.4 Right to Opt Out of Marketing Communications

You may opt out of receiving promotional messages or notifications at any time. This preference can be changed through your account settings or by contacting our support team.

For details on responsible gaming and managing your account, please read our Responsible Gaming page.

9 Privacy of Minors

bat 177's services are intended only for individuals aged 21 and above. We do not knowingly collect personal information from minors.

If a minor registers on our platform and we become aware of it, the relevant account will be closed immediately and the collected information will be deleted. If you have any information about this, please inform our support team.

10 International Data Transfers

Your information may be processed or stored on servers outside Bangladesh as required for service operations. In such cases, bat 177 ensures that the relevant third parties provide adequate data protection and are contractually bound to maintain the standards of this privacy policy.

We follow industry best practices for data transfers, and ensuring that the protection of your information is never compromised under any circumstances is our priority.

11 Changes to This Policy

bat 177 reserves the right to amend this privacy policy as needed. If any significant changes are made, we will publish a notice on the website and/or notify you at your registered email address.

Continued use of the service after a change is made will be considered acceptance of the updated policy. For this reason, it is advisable to review this page regularly. All matters relating to use of the service and membership are governed by our Terms and Conditions.

12 Contact

If you have any questions, concerns, or requests to exercise your data rights regarding this privacy policy, please contact our support team. Our FAQ section also has answers to common questions about privacy and account security.